Social Contribution Activities

The future exists because someone wished for it today.
The future exists because someone wished for it today.

Basic approach

As a company which is leading the information revolution, we utilize our strengths in technology to promote activities which contribute to society. Based on the fundamental sustainability policy, the themes of focus of our social contribution activities to create a sustainable society are the “promotion of an information society,” “next-generation education,” “support for a diverse society,” “environmental and resource measures,” and “disaster countermeasures and reconstruction support.” While engaging in repeated discussions with stakeholders including everyone in the local community, we sincerely undertake the resolution of social issues and aim to contribute to the achievement of SDGs through our “Beyond Carrier” growth strategy to create a society in which anyone can enjoy a convenient and comfortable lifestyle.

Basic approach

Themes of focus

Based on the fundamental sustainability policy, the themes of focus of our social contribution activities to create a sustainable society are the “promotion of an information society,” “next-generation education,” “support for a diverse society,” “environmental and resource measures,” and “disaster countermeasures and reconstruction support.”
We have set KPIs for each of the themes of focus for social contribution and are promoting social contribution activities by working toward the achievement of our goals.

Promotion of an information-oriented society

Promotion of an information-oriented society

We want to create a world that provides equal internet access to everyone.
We want to create an environment that provides opportunities to interact with the latest technologies and enables people to take on challenges.

Our goal is to use information technology to realize a society where everyone, everywhere can lead a comfortable and free life.

KPI Number of smartphone classes held: more than 430,000
Promotion of an information-oriented society

Responding to the Digital Divide

The society we are aiming for is one where people can access all sorts of information freely, regardless of the region or environment they live in.

Health and Medical Support

We will contribute to creating environments that can maintain health, such as with the very latest medical care, early detection of disease, and preventive medicine.

Supporting Regions and Non-profit Organizations

To realize a society of mutual aid and support reaching beyond individual communities, we are engaging in the use of ICT.

Fostering the next generation

Fostering the next generation

We hope that the experience of coming into contact with cutting edge technology will create adults who think and act themselves to realize their dreams.
What can we do now for the children who will bear the future of society?

We must provide them equally with opportunities to experience the latest technologies, regardless of the region or environment where they live. We contribute to realizing a future where children can endeavor toward their dreams, and societies making it easier to raise children.

KPI Number of schools supporting special needs education: 650(FY2021)
Fostering the next generation

Educational Support / Childcare Support

Our efforts seek to build environments allowing the entire society to help in raising children so they can grow through a variety of experiences.

Responding to a diverse society

Responding to a diverse society

How can we use information technology to provide support so that senior citizens can lead comfortable lives?
We want to use AI and smart robots to help people who are concerned about long-term care and daily life.

While taking advantage of the strength of information technologies, we aim to create a world where all people are respected for being who they are.

KPI Number of support groups for people with disabilities: more than 300(FY2021)
Responding to a diverse society

For the Senior Generation

We aim to realize societies where the elderly generation maintain contact directly and indirectly with the local community.

Promotion of Diversity

Ensuring environments where employees can use their abilities to the full, to realize organizations that can generate innovation through the free flow of ideas.

Understanding Disability

We are building environments that aid the participation of people with disabilities in society and provide them with support services.

Disaster countermeasures and reconstruction support

Disaster countermeasures and reconstruction support

No one can predict when a major disaster might occur.

Can't we use our strengths and the latest technologies more to bring people safety and security?
We want to reduce, even by a little, the sadness caused by disasters.

We engage in countermeasures in readiness for disasters, and provide aid to their victims.

  • Number of mobile base station vehicles and portable mobile base stations deployed : 200 or more
  • Deployment of mobile power supply vehicles: 80 units or more
  • Maintain more than 200 portable antennas
Disaster countermeasures and reconstruction support

Efforts to Prevent or Mitigate Disasters

We are actively engaged in disaster preparedness and minimization measures, using AI and ICT to rapidly consolidate and communicate disaster information.

Recovery Measures

We restore communications equipment as quickly as possible after a disaster occurs, and provide rapid support with initial aid while ensuring the readiness of evacuation centers, etc.

Initiatives to Support Reconstruction

Our support closely centered on the afflicted areas seeks to achieve recovery in the shortest time frame by using the latest technologies.

Environment and resource measures

Environment and resource measures

What can we do if we want to minimize the environmental impact of our business activities?
As a company driving the information revolution, SoftBank Corp. wants to contribute to realizing a society that is in harmony with the environment.

We want to leave a more abundant planet to the next generation, one that has not lost any of its natural value.
We are utilizing cutting edge technology to engage in environmental conservation and the adoption of new energies.

KPI Number of reused/recycled terminals: 10 million (FY2020 - FY2025)
Environment and resource measures

Environmental Management

Our active efforts to maintain and preserve the global environment through our business operations contribute to the ongoing development of sustainable societies.

Climate Change

We are engaged in specific action for climate change, such as greater efficiency in electricity use via the IoT and shifting to sustainable energy.

Promotion of a Recycling-oriented Society

Through such efforts as effective use of resources and promoting recycling of mobile devices, we aim to lower the environmental impact and realize a recycling-oriented society.

Biodiversity Conservation

With consideration for impacts on ecosystems in our operations, we are working to conserve biodiversity through our business and philanthropic activities.

Promotion structure

The Company's CSR Division formulates basic policies and themes of focus for CSR activities for the company and the entire group, which are shared throughout the group.
Each of our group companies has established its own CSR department or person in charge of CSR and has built a system to promote its own activities in accordance with the business and characteristics of each company.
In order to obtain the results of the entire group's activities and the activity plan for the relevant fiscal year, information is exchanged on a regular basis by holding CSR group liaison meetings. In addition, the results and status of our CSR activities are shared with and reported back to management and we realize effective social contribution based on the opinion of management.

Social contribution activity
cost data

Items Social contribution activity costs
(in millions)
FY2019 FY2020
Implementation of social contribution activity programs 507.1 637.6 Includes costs arising from the implementation of CSR activities and the holding of smartphone classes
Cash-based donations 140.3 129.0 Donations to organizations, etc.
Goods-based donations 290.2 8497.4 Free provision of various services for disasters and the new coronavirus, etc.
Time-based donations* 2105.2 2420.2 Monetary equivalent of time spent on social contribution activities
 └ (Of which) Employee volunteer participation 4.5 0.4 Monetary equivalent of volunteer participation time
Recycling and other environmental charges 97.5 398.1 Non-fossil certificate purchase costs, etc.
Other 9.7 14.5 Cooperation with organizations, etc.
  • *
    Converted to monetary value