Material Issues

The Company has identified six material issues that link its corporate philosophy and vision to its growth strategy. The Company has positioned these as priority issues in balancing corporate value enhancement with the realization of a sustainable society. By identifying and addressing these material issues, the Company will accelerate its management strategy and contribute to the realization of a sustainable society.

Sustainability strategy

Sustainability strategy Sustainability strategy
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Six material issues

Our six material issues are as follows:

  1. (1)
    Solving social issues through digital transformation (DX) and AI transformation (AX)
  2. (2)
    Connecting people and information to create new excitement
  3. (3)
    Delivering Next-generation Social Infrastructure to support a society that coexists with AI
  4. (4)
    Contributing to the global environment with the power of technology
  5. (5)
    Providing sustainable communication networks
  6. (6)
    Developing a resilient management foundation

Identifying
material issues

The Company reassesses its materiality and value creation on an annual basis, taking into account changes in business conditions, shifts in expectations from external stakeholders, and broader societal trends related to ensuring the effectiveness of ESG promotion. The Company's materiality and value creation are based on the concept of double materiality, considering not only how society and the environment affect the Company, but also how the Company affects each stakeholder.

Drawing on the short-, medium-, and long-term risks and opportunities identified through the Company's comprehensive risk assessment, the Company assesses internal importance based on likelihood and impact and external importance based on the positive and negative impacts on stakeholders, including investors, local governments, NGOs and NPOs, customers, employees, and suppliers, taking into account factors such as scale, severity, and likelihood of occurrence. The Company evaluates both internal and external importance, incorporates the views of third parties such as external experts, and determines its materiality through discussions by the ESG Promotion Committee and approval by the Board of Directors.

Each material issue consists of multiple forms of value creation through the Company's business activities and helps create new businesses and business opportunities.

[Notes]

  • *

    Created with reference to the ESRS Materiality Assessment Implementation Guidance framework

  • *

    Obtained third-party assurance for materiality identification process (Japan Quality Assurance Organization)

Internal Importance

Based on the significance of short-, medium-, and long-term risks and opportunities, in terms of likelihood of occurrence and impact, identified through the Company's comprehensive risk assessment, after assessing the importance of various issues for the Company and the Group, taking into account dialogue with experts and investors, and holding discussions within the ESG Promotion Committee.

External Importance

Based on an assessment of stakeholder impacts, including those on investors, local governments, NGOs and NPOs, customers, employees, and suppliers, in terms of scale, severity, and likelihood of occurrence, with due consideration given to both the impacts of society and the environment on the Company and the Group and the impacts of the Company and the Group on society and the environment.

Materiality map

Materiality map Materiality map
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Integrate sustainability-related risks into enterprise-wide risk management

We integrate sustainability risks related to identified material issues (e.g., climate change, human resource development and retention, etc.)into company-wide risk management.
Every half year, the Risk Management Committee, whose members include the president, vice presidents, CFO, etc., and which is attended by corporate auditors and the heads of related departments, is held to evaluate and monitor risks and to review risks. Please refer to Risk Management for specific risk descriptions and management systems.

Monetary quantification of social impact

We recognize the importance of evaluating and analyzing the impact of our business activities and social contribution initiatives on society, and we quantify these impacts in monetary terms.

The impact of materiality-related business activities on society

We conduct monetary quantification of the impact on society (social impact) of some of the materiality-related projects.

Monetized items Impact on external stakeholders Amount of money Related material issues
Smartphone classes
  • Reducing the social cost associated with learning how to use smartphones will promote the participation in the digitalized society, i.e. access to information, by elderly individuals.
  • Increasing the new experiences through the use of smartphones by elderly individuals will bring economic benefits to the entire society.
¥6,437 million*1 “Connecting People and Information to Create New Excitement”
(2) Provide an environment in which everyone can access information
Mobile phone recycling
  • The overall cost of industrial waste disposal and management in the entire society will be reduced.
  • The useful metals contained in used mobile phones are returned to society, promoting the transition to a circular economy.
¥1,273 million*2 “Contributing to the Global Environment with the Power of Technology”
(2) Promote a recycling-based society

[Notes]

  • *1

    Societal costs associated with learning how to use smartphones and economic benefits from the Increase of Smartphone Users

  • *2

    Social cost associated with industrial waste management and value of useful metals returned to society through mobile phone recycling

Trial with SK Telecom and CSES

We signed a Memorandum of Understanding (MOU) with SK Telecom Co., Ltd., a leading mobile communications operator in South Korea, and CSES (Center for Social value Enhancement Studies)(別ウィンドウで開きます), a non-profit foundation established by South Korea's SK Group for the purpose of social value research. Using DBL (Double Bottom Line), SK Group's social value measurement framework, we collaboratively quantified the monetary impact of our group's activities on society.
For approximately 250 indicators related to our group's business and sustainability efforts, we defined the inputs, outputs, and outcomes for each, and developed a monetary conversion logic to assess whether the social impact could be quantified in financial terms. As a result, in the FY2024 performance, we conducted trials to quantify both the positive and negative aspects for 15 items across the economic, environmental, and social categories in monetary terms.

For more details on the monetary quantification of social impact, please refer here.

Sustainability strategy
Identifying material issues