5. Building High-quality
Social Infrastructure- Highly Convenient, Stable, and Trustworthy Networks and Security -
We are committed to maintaining a constantly connected and stable communication network,
while also protecting our customers' important data.
In addition, we will promote the construction of a “next-generation social infrastructure”
with a structure that can meet data processing and the demand for electricity,
which is expected to increase rapidly due to the accelerated evolution of AI.
Sustainable development goals
| Risks |
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| Opportunities |
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Value creation
(1)Prepare sustainable life infrastructure
| Target vision | Expansion of renewable energy services |
|---|
We will provide communications services with stable connections by maintaining highly-reliable networks.
Main businesses
- Promote next-generation infrastructure frameworks (distributed data centers, xIPF, etc.)
- Broad rollout and quality enhancement of 5G, R&D toward realizing next-generation 6G
- Participate in submarine cable projects
- Eliminate regional communications disparities by expanding networks
- Advance initiatives to prevent network accidents
- Support network monitoring and operation with AI
| FY2024 | |
|---|---|
| KPIs | Results |
| 5G deployment plan Expansion of 5G SA*1 coverage: Smartphone SA in key areas of all prefectures (FY2026) |
Completion in 21 prefectures |
| Completion of Phase 1 construction and opening of the Hokkaido Tomakomai Brain DataCenter (FY2026) |
|
| Number of major network accidents: Zero | 1 |
| High-capacity optical submarine cable: Start of operation (FY2024) | Operation started |
| FY2025 |
|---|
| KPIs |
| 5G deployment plan Expansion of 5G SA*1 coverage: Smartphone SA in key areas of all prefectures (FY2026) |
| Completion of Phase 1 construction and opening of the Hokkaido Tomakomai Brain DataCenter (FY2026) |
| Number of major network accidents: Zero |
[Note]
- *1
SA: Stand-alone
(2)Construct robust communications infrastructure
to contribute to disaster prevention and mitigation
Take daily actions to maintain our communications infrastructure in the event of a disaster and recover rapidly when one occurs.
Main businesses
- Secure communications service environments in the event of a disaster (using mobile base stations, portable satellite antennas, drones, etc.)
- Build frameworks for quickly restoring communications environments after disasters
- Disaster recovery countermeasures, including creating three-route backbone networks
| FY2024 | |
|---|---|
| KPIs | Results |
| Maintain and enhance equipment and materials for disaster response and recovery: Strengthen cooperation with external organizations involved in disaster recovery |
|
| FY2025 |
|---|
| KPI |
| Maintain and enhance equipment and materials for disaster response and recovery: Strengthen cooperation with external organizations involved in disaster recovery |
Related link
(3)Promote data security and privacy protection initiatives
As a safe and secure telecommunications carrier, we will utilize the latest advanced technologies to monitor and operate our networks, and thoroughly educate our employees on security.
Main businesses
- Operation and management using advanced security systems and tools (SIEM*1, 1MDM*2, EDR*3, etc.)
- Promote the protection and appropriate use of personal information
- Thoroughly educate employees and build secure environments and facilities (classroom training, regular e-learning and security drills, updating security rules, etc.)
| FY2024 | |
|---|---|
| KPIs | Results |
| Number of major accidents involving information security: Zero (annually) | Zero major accidents |
| Number of major accidents involving privacy issues: Zero (annually) | Zero major accidents |
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| FY2025 |
|---|
| KPIs |
| Number of major accidents involving information security: Zero (annually) |
| Number of major accidents involving privacy issues: Zero (annually) |
| Ensuring transparency in data usage related to AIUpdate |
Related link
[Notes]
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*1
Security Information and Event Management
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*2
Mobile Device Management
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*3
Endpoint Detection and Response
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*4
Reflection of customer's own intentions
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*
Unless otherwise specified, the KPI metrics and targets, as well as results, are for SoftBank Corp. on a standalone basis.
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*
“Main businesses” include initiatives by SoftBank Corp. and group companies.