Collaboration to protect cyber security

Collaboration to protect cyber security Collaboration to protect cyber security

As an operator of telecommunication infrastructure vital to society and as a company providing innovative services by integrating telecommunications with cutting-edge technologies, we work with various external organizations to help improve security across society.
SoftBank CSIRT (SoftBank Computer Security Incident Response Team), a specialized team that responds to cyber security incidents, represents us when we collaborate with external entities.

Information Sharing with Local and Overseas CSIRT

SoftBank CSIRT, a member of security organizations both in Japan and overseas, engages in discussions on common security themes and issues with the CSIRT of other companies to evaluate effective responses and solutions.

Primary themes and challenges

Phishing websites and e-mails, attacks on vulnerable IoT devices, DoS attacks, human resources and training, optimal incident responses, security education, security measures in 5G network, and actions against attacks at major events.

Membership

Japan Network Security Association

Cybersecurity Council

Incident response coordination
and joint exercises

Incident response coordination and joint exercises

In the event that an incident occurs at multiple organizations from a single cause, or an incident at one organization that also affects other organizations, we coordinate and implement a response with the CSIRT of other companies, as needed, to address the issue.
To ensure a quick response to an incident, we regularly conduct joint exercises with the CSIRT of other companies and verify how we work with each other at the time of incident.

Through these efforts we aim to minimize the impacts caused by incidents and mitigate any harm that may result.

Reporting of security vulnerabilities

We work to improve the security of our website and services in various ways, including vulnerability tests. SoftBank CSIRT welcomes reports from engineers outside of our firm on any vulnerability they have discovered in our website or services. We take the information and work with the relevant department or individuals to address the issue.

When you discover a vulnerability regarding our website or services, please contact SoftBank CSIRT.

Contact us

e-mail:

PGP (public key):

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Handling of information

We share information we receive on vulnerabilities with individuals and related organizations within the scope necessary to respond to the issue.

Reward program

SoftBank currently has no reward program for information on bugs.